Client Deployment Strategist at Jetlore - Fulltime
Company description
Jetlore was named a Gartner Cool Vendor for Retail in 2016. Led by Stanford data scientists and industry veterans, Jetlore is the leading provider of AI-powered Predictions for B2C experiences.
Jetlore's core technology empowers B2C enterprises with the ability to create unique, individualized 1-1 experiences for each and every customer within email, web, and mobile experiences.
Our AI-powered Prediction technology builds user profiles by developing an understanding of each user's behavior and affinity for semantic attributes of products and content. We then leverage user profiles to populate and surface the most relevant content for every individual customer, across any channel.
We're a fast-growing team of 30, looking for self starters and start-up junkies. You will be joining a well-funded startup, established product/market fit, and 40% quarter-to-quarter revenue growth.
Job Description
Deployment Strategist will be responsible for servicing all aspects of enterprise customers' accounts during onboarding and supporting customers' needs after onboarding.
Responsibilities
- Lead successful customer implementations, coordinating customer and Jetlore resources on time and budget
- Develop optimal methods, tools and processes to implement Jetlore products and services within expense guidelines
- Identify technical, performance, and product usage issues and proactively communicate with customers about best practices
- Work closely with engineering teams to scope and manage technical requirements for each customer
- Cooperatively work with the Jetlore management team to provide feedback about customer needs and future product and automation opportunities
Skills
- Excellent project management skills
- Extremely detail-oriented and dedicated work ethic
- Outstanding written and verbal communication skills, with the ability to convey issues clearly, making points concisely
- Ability to communicate technical concepts to technical and non-technical audiences (understanding of HTML, CSS, Javascript, APIs is a plus)
- Ability to perform under pressure and meet/exceed expectations executing high quality results in fast paced environments
- Solid understanding of the digital marketing channels, especially email marketing as it pertains to the retail industry
- Experience in performing quantitative analysis is a plus
- Experience in the marketing technology and/or technology solutions industry is a plus
The Deployment Strategist position offers the right candidate a springboard for career growth at Jetlore.
For more information contact margaret@jetlore.com